Refund policy

We want you to love your Berry Bow piece. If something is not right, we are here to help.

Returns:

  • Returns accepted within 7 days of delivery
  • Product must be unused, in original condition, and in original packaging

Exchanges:

  • Exchanges accepted within 7 days for a different design
  • Subject to availability

Damaged Items:

  • If your product arrives damaged, please contact us within 48 hours with photos
  • We will send a replacement at no additional cost

How to Request a Return/Exchange:

  • Contact us with your order number and reason
  • We will provide return instructions within 24 hours

Non-Returnable Items:

  • Custom or personalized orders
  • Items marked as final sale